Company NMLS: 2500000 · NMLS: 2019349 3310 W Big Beaver Rd, Suite 250, Troy, MI 48084
Careers · Apply for a job Mon–Fri 8:30a–7p · Sat 10a–3p info@c2clenders.com
Call toll-free1 (800) 218-6505 Get Pre-Approved
Privacy Policy · Last updated October 2, 2026

Your information stays yours.

We collect only what we need to help you, we never sell it, and we never share it with anyone for their marketing. Here is exactly how we handle it.

Our commitments to you

  • We do not sell your personal information — not for money, and not for anything else of value.
  • We do not share your information with anyone for their own marketing, including affiliates and "marketing partners."
  • We do not use advertising trackers. This website has no ad pixels, no remarketing tags, and no third-party analytics.
  • We collect only what we need to answer your inquiry, process your loan, or review your job application.
  • We will never ask for your Social Security number, bank account numbers, or passwords by email, text, or a website contact form.

This Privacy Policy explains how Coast 2 Coast Lenders, LLC ("C2C Lenders," "we," "us") collects, uses, shares, protects, and deletes personal information when you visit this website, contact us, apply for a mortgage loan, or apply for a job with us. It applies to everyone, in every state.

Information we collect

We collect personal information only when it is needed for a specific purpose described in this policy:

  • Inquiries and quote requests: name, email, phone, property state, estimated price and down payment, estimated credit range, employment type, and any notes you choose to add.
  • Mortgage applications: information required to evaluate and process a loan, which may include your Social Security number, date of birth, income, employment history, assets, debts, account statements, and property details. This is collected through secure loan-application channels — never through this website's contact forms.
  • Consumer reports: credit reports and scores from consumer reporting agencies, obtained only with your authorization and only for a permissible purpose under the Fair Credit Reporting Act.
  • Transaction information: your loan's status, terms, payment history, and communications with us.
  • Job applications: the information you submit on our careers page, including contact details, work eligibility, licensing, employment and education history, references, and your resume.
  • Technical information: when you visit this website, our hosting provider automatically receives standard request data (such as IP address, browser type, and pages requested) needed to deliver the page and protect the site from abuse.

We do not knowingly collect information about precise geolocation, biometrics, or health, and we do not ask for it.

How we use information

We use personal information only to:

  • respond to your inquiry and provide the quotes, pre-approvals, and loan services you request;
  • evaluate, process, underwrite, close, and service your loan with the lenders and investors you choose to work with;
  • verify your identity and prevent fraud;
  • evaluate your job application and, if you are hired, administer your employment;
  • meet our legal, regulatory, licensing, audit, and recordkeeping obligations; and
  • keep this website secure and working.

We will not use your information for a new purpose that is materially different from these without first telling you and, where required, getting your consent. Information you give us to process a loan, including your credit information, is never used to market unrelated products to you.

How we share information

As a mortgage brokerage, we must share some information to do the work you ask of us. We share only the minimum necessary, only with parties bound by confidentiality obligations, and only for these purposes:

  • Your loan transaction: wholesale lenders and investors you are considering or choose, consumer reporting agencies, appraisers, title and escrow companies, closing agents, mortgage insurers, flood and tax certification providers, and verification-of-employment and income services.
  • Service providers: companies that operate systems for us — such as website hosting, loan-origination software, secure document storage, and email — under written contracts that prohibit them from using your information for any other purpose.
  • Legal and regulatory: government regulators, the NMLS, auditors, and law enforcement when required by law, subpoena, or court order, or to prevent fraud or protect rights and safety.
  • Business transfer: if our business is merged or sold, information may transfer to the successor, which must honor this policy for information collected under it.

We do not share your information with affiliates or non-affiliated companies so they can market to you, and we do not share it with non-profit organizations or "marketing service partners." Because we do not make those disclosures, no opt-out is needed — but if that ever changes, we will give you notice and the right to opt out before any sharing begins, as required by the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act.

Text messages (SMS)

Upon messaging opt-in, the end user agrees to receive messages from COAST 2 COAST LENDERS regarding GENERAL COMMUNICATIONS, and CUSTOMER SUPPORT. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 1 (800) 218-6505.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive texts or calls is never a condition of obtaining a loan or any other service.

Email and calls

We email and call you about your inquiry, application, or loan. Any marketing email we send includes a working unsubscribe link, and we honor unsubscribe requests within 10 business days. We honor the National Do Not Call Registry and our internal do-not-call list, and we will stop marketing calls immediately when you ask.

Cookies and tracking

This website does not use advertising cookies, social-media pixels, remarketing tags, session-recording tools, or third-party analytics. It does not build a profile of you or track you across other websites.

Two outside services deliver parts of our pages, and each receives your IP address and browser information as part of delivering its file: Google Fonts supplies our typeface (Google states it does not use this data to profile users or target advertising), and the Better Business Bureau supplies our BBB Accreditation seal in the footer, which verifies our accreditation directly from the BBB.

We honor Global Privacy Control and Do Not Track browser signals. Because we do not sell or share information for advertising, these signals require no extra action — but if our practices ever change, we will treat them as a valid opt-out.

How we protect information

We maintain administrative, technical, and physical safeguards designed to meet the FTC Safeguards Rule under the Gramm-Leach-Bliley Act, including encrypted (HTTPS) connections to this website, access limited to employees and service providers who need the information to do their jobs, confidentiality obligations for everyone with access, and secure disposal of records under the FTC Disposal Rule.

Resumes and applications submitted through our careers page are stored privately and are not accessible from the public website.

No system is perfectly secure. If a breach affecting your personal information occurs, we will notify you and the appropriate regulators as required by applicable law.

Wire-fraud warning. Criminals impersonate lenders and title companies to steal closing funds. C2C Lenders will never send you wiring instructions, or changes to wiring instructions, by email or text. Before wiring any money, call your title or closing company at a phone number you have independently verified — never a number from the email itself — and call us at 1 (800) 218-6505 if anything seems wrong.

How long we keep information

We keep personal information only as long as needed for the purpose it was collected, then securely destroy it:

  • Inquiries that do not become a loan application: up to 24 months, then deleted.
  • Loan applications and loan files: for the period required by federal and state lending laws, regulators, and investor agreements, then securely destroyed.
  • Job applications not resulting in hire: at least one year, as federal employment law requires, and no longer than two years, then deleted.
  • Website request logs: kept by our hosting provider only as long as needed for security and operations.

Your privacy rights

Regardless of the state you live in, you may ask us to:

  • Access the personal information we hold about you and learn how it was used and shared;
  • Correct information that is inaccurate;
  • Delete your information, except where we are legally required to keep it (for example, loan records regulators require us to retain) — in that case we will tell you what we must keep and why, and delete it when the requirement ends;
  • Stop marketing emails, calls, or texts at any time; and
  • Appeal any decision we make on your request by replying to our response.

To make a request, email info@c2clenders.com or call 1 (800) 218-6505. We will verify your identity before acting, respond within 45 days, and never charge you or treat you differently for exercising these rights. You may use an authorized agent with your written permission.

California residents: in the past 12 months we have not sold or shared personal information for cross-context behavioral advertising, and we do not use sensitive personal information for any purpose other than those permitted by law. Information covered by the Gramm-Leach-Bliley Act or the Fair Credit Reporting Act is governed by those laws, but we extend the rights above to all of your information.

Children's privacy

Our services and this website are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

Job applicants

Information you submit through our careers page is used only to evaluate you for employment, to communicate with you about your application, and to meet legal recordkeeping requirements. It is shared only with the people involved in hiring and, with your knowledge, with background-check and licensing services where a role requires them (for example, NMLS licensing for loan originators). We do not use applicant information for marketing. Coast 2 Coast Lenders, LLC is an equal opportunity employer.

Changes to this policy

If we change this policy, we will post the new version here and update the date at the top. We will not apply a material change — such as a new way of sharing your information — to information we already collected without first notifying you and, where required, getting your consent.

Contact us

Questions or requests about your privacy:

Coast 2 Coast Lenders, LLC
3310 W Big Beaver Rd, Suite 250, Troy, MI 48084
Email: info@c2clenders.com
Phone: 1 (800) 218-6505
Company NMLS: 2500000 · NMLS: 2019349 · NMLS Consumer Access

Texas consumers

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE COMPANY OR RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS SHOULD SEND A COMPLETED COMPLAINT FORM TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING (SML): 2601 N. LAMAR BLVD., SUITE 201, AUSTIN, TEXAS 78705; TEL: 1-877-276-5550. INFORMATION AND FORMS ARE AVAILABLE ON SML'S WEBSITE: SML.TEXAS.GOV.